Crypto.com has disabled its native tax calculation tool for European users. Reports are no longer generated from the app, but through third-party partners. This switch changes the procedure for retrieving the documents necessary for the French declaration and introduces discrepancies in treatment depending on the type of export chosen.
CSV Export Crypto.com: differences between App and Exchange
The two interfaces of Crypto.com (the mobile App and the Exchange) produce CSV files with different structures. The App exports a complete history in a single operation, while the Exchange limits each extraction to a range of 180 days. For a taxpayer active over several years, this requires generating multiple successive files and then merging them before importing into third-party software.
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The API integration, available only on the Exchange, remains slow (between 30 and 60 minutes depending on the volume) and only covers the last six months of data. We recommend not relying on it for a declaration covering a full fiscal year. The CSV remains the most reliable method, provided that the consistency of the files is checked before any processing.
A technical point often overlooked: operations related to NFTs, liquidity products, or thematic baskets do not always appear in the exports. These transactions must be added manually; otherwise, the calculation of capital gains will be incomplete. For a detailed procedure, the tax guides on Hub Finance detail each step with corresponding screenshots.
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Redirecting to Koinly, CoinTracking, or Waltio: what this implies
Since the end of Crypto.com Tax, the platform redirects to partners like Koinly, CoinTracking, Divly, ZenLedger, or Waltio. The choice of third-party software is not trivial: each tool applies its own categorization rules for transactions, and results can vary from one provider to another on the same dataset.
Waltio and Divly directly generate a report suitable for the French forms (2086 and 3916-bis). Koinly and CoinTracking require manual configuration of the country of tax residence and the calculation method. In France, the applicable method remains the global weighted average acquisition cost of the portfolio, which differs from the FIFO used by default in several of these tools.
Cross-checking before declaration
We regularly observe discrepancies between the report generated by third-party software and the raw CSV file from Crypto.com. The main causes:
- Transfers between internal wallets (App to Exchange, for example) are sometimes accounted for as sales, which artificially inflates capital gains
- Staking or cashback rewards in CRO are sometimes classified as income and sometimes ignored, depending on the software settings
- Transactions in stablecoins (USDC, USDT) can generate micro-capital gains due to euro/dollar parity fluctuations, which some tools round differently
A line-by-line check on the most significant amounts remains the only guarantee of an accurate report.
Form 3916-bis: declaring the Crypto.com account even without a sale
The obligation to declare the account exists regardless of any transaction. Any French tax resident holding an account on Crypto.com must fill out form 3916-bis, even if the account remained inactive during the year. Failure to do so exposes one to a fine of 750 euros per undeclared account, increased to 1,500 euros when the account value exceeds 50,000 euros.
To fill out the form, you must indicate the address of the entity operating the platform. Crypto.com operates from several jurisdictions depending on the periods and services used. Cryptoast maintains a list of addresses to report on the 3916-bis for each foreign exchange platform, regularly updated.
Linking with form 2086
Form 2086 concerns exclusively the sales of digital assets that generated capital gains or losses. Each sale must be listed individually, with the date, sale price, total portfolio value at the time of the operation, and the corresponding fraction of the total acquisition price.
Third-party software like Waltio or Divly pre-fill these lines from the imported CSV. The risk lies in rounding and in the treatment of multi-asset transactions (crypto exchange for crypto), each of which constitutes a distinct taxable sale under French law, even without passing through the euro.
Case of CRO rewards and passive income on Crypto.com
The cashback in CRO linked to the Crypto.com Visa card, the interest earned via Crypto Earn, and staking rewards pose a problem of tax qualification. These incomes do not fall under the capital gains regime on digital assets but potentially under the regime of movable capital income or non-commercial profits, depending on their exact nature.
The administrative doctrine remains unclear on the treatment of crypto cashback. In practice, most taxpayers declare these amounts as gains upon their subsequent sale, retaining a zero acquisition price. This approach simplifies the calculation but does not necessarily correspond to the position that the administration might take in the event of an audit.
- The CRO cashback received via the card constitutes a benefit related to an expense, not an investment income in the strict sense
- The Crypto Earn interest is more akin to loan income, with a tax treatment that could differ
- The DeFi staking rewards raise the question of the triggering event: receipt of the token or subsequent sale
As long as the administration has not published specific doctrine on each type of reward, we recommend keeping all transaction statements and documenting the chosen method, in order to justify one’s choices in case of inquiry.
The declaration of assets held on Crypto.com now mobilizes several tools and forms. Keeping the original CSVs for each fiscal year remains the most protective reflex, regardless of the software used to generate the final report.